The second-hand marketplace Members Express Frustration Over Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Countless users and merchants have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
They have suggested members to check their listings and manually change the size if necessary, which has left users frustrated.
Measurement Approach Modifications
Before the change, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Accounts
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change to its shipping options due to shopper criticism.